Production Kubernetes, operated by experienced engineers

StackExpress manages monitoring, incident response, upgrades, autoscaling and ongoing maintenance across production Kubernetes environments.

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What StackExpress Manages

Monitoring & Incident Response

Continuous monitoring of cluster health, workload performance, and resource utilization with defined incident response procedures.

Cluster Upgrades

Kubernetes version upgrades, node patching, and infrastructure updates with testing and rollback procedures.

Autoscaling Management

Configuration and optimization of horizontal pod autoscaling, cluster autoscaling, and event-driven scaling with KEDA.

Deployment Support

CI/CD pipeline integration, deployment troubleshooting, and release coordination for production workloads.

Security Maintenance

Security patching, RBAC configuration, network policies and operational support for customer-defined compliance controls.

Backup & Recovery

Cluster configuration backup, persistent-workload backup coordination, recovery procedures and restore testing based on application architecture.

Scope of Service

StackExpress provides operational ownership of Kubernetes infrastructure, not application development or database administration.

What StackExpress Manages

  • Kubernetes cluster operations and upgrades
  • Infrastructure monitoring and incident response
  • Autoscaling configuration and optimization
  • CI/CD pipeline integration and deployment support
  • Security patching and support for customer-defined compliance controls
  • Observability stack (Prometheus, Grafana, logging)
  • Cluster configuration backup and recovery procedures

Outside Scope

  • Application code development or debugging
  • Database administration or query optimization
  • Application-level performance tuning
  • Business logic or feature development
  • Administration of unrelated third-party SaaS products

StackExpress focuses on Kubernetes infrastructure and operations. Application development, database administration and business logic remain with your team.

Supported Platforms & Core Tooling

StackExpress has deepest operational experience with Amazon EKS. Other platforms are supported based on environment assessment.

Amazon EKS

Primary platform with extensive production experience

Azure AKS

Supported based on environment assessment

Google GKE

Supported based on environment assessment

Self-Managed

On-premises or cloud-based self-managed clusters

Core Tooling Experience

Prometheus Grafana KEDA Karpenter Argo CD Istio Datadog PagerDuty Helm Terraform

Frequently Asked Questions

Do you provide 24/7 coverage?

24/7 monitoring and incident response are available with our Advanced coverage. Essentials provides ongoing Kubernetes management with business-hours incident response.

How long does onboarding take?

Initial onboarding typically takes 2-4 weeks depending on cluster complexity and documentation availability. This includes environment assessment, access setup, monitoring integration, runbook development, and knowledge transfer. StackExpress works with your team to establish incident response procedures and operational handoff before assuming full responsibility.

Can StackExpress take over an existing cluster?

Yes. StackExpress regularly assumes operational ownership of existing production Kubernetes clusters. We assess the current state, identify operational gaps, integrate monitoring, and establish incident response procedures. The transition is planned to minimize disruption to running workloads.

How are incidents divided between StackExpress and our development team?

StackExpress handles infrastructure incidents: cluster health, node failures, networking issues, autoscaling problems, and deployment pipeline failures. Your development team handles application-level incidents: application bugs, database query issues, business logic errors, and feature problems. Incident escalation procedures are defined during onboarding to ensure clear responsibility boundaries.

Which Kubernetes platforms do you support?

StackExpress has deepest operational experience with Amazon EKS. We also support Azure AKS, Google GKE, and self-managed Kubernetes clusters based on environment assessment. Platform support is determined during the initial consultation based on your specific environment and requirements.

Discuss Your Kubernetes Environment

Talk directly with the engineering team responsible for your infrastructure.

Discuss Your Kubernetes Environment