Production infrastructure challenges we have solved

Representative examples of how StackExpress stabilizes, automates and operates cloud and Kubernetes environments.

Many engagements involve production infrastructure protected by NDA. The examples below preserve customer confidentiality while describing the actual environments, work and outcomes.

Featured Production Engagement SaaS Platform

DevOps Ownership & 24/7 Kubernetes Operations

Environment
AWS Amazon EKS Docker KEDA Karpenter Prometheus Grafana AWS CodeDeploy
Challenge

A Docker-based code execution platform required operational ownership with 24/7 monitoring, incident response, autoscaling management and deployment support. The platform needed rapid response to production incidents, ongoing cluster optimization and operational governance.

What StackExpress Did
  • Established continuous infrastructure, container, API and batch-job monitoring under one incident-response process
  • Provided 24/7 monitoring and incident response with defined SLAs
  • Managed Amazon EKS cluster operations and Kubernetes version upgrades
  • Configured and maintained KEDA event-driven autoscaling
  • Optimized Karpenter node provisioning and spot instance utilization
  • Maintained Prometheus and Grafana observability stack
  • Supported CI/CD pipeline with AWS CodeDeploy integration
  • Performed security patching and infrastructure updates
  • Developed operational runbooks and incident escalation procedures

Result: Maintained operational ownership of the production Kubernetes platform for three years, with continuous monitoring, defined incident response and 24/7 coverage

"StackExpress operated our Docker-based code execution platform for three years. They stabilized the infrastructure, maintained 24/7 monitoring, and handled every production incident professionally."

Yash Kumar, CEO Runnable Inc.
Telecommunications

Business Communications Platform

Environment
AWS EC2 Aurora MySQL PHP Angular Asterisk Zabbix
Challenge

A business-critical communications platform required operational visibility across infrastructure, scheduled jobs, API integrations and telephony services.

What StackExpress Did
  • Established continuous infrastructure, batch-job, API and telephony monitoring under one incident-response process
  • Configured Zabbix monitoring for all infrastructure components
  • Implemented external API health monitoring
  • Created batch job completion and failure alerting
  • Established incident response and escalation procedures

Result: Unified monitoring across infrastructure, application services and third-party integrations with proactive incident detection

Multi-Cloud Enterprise

Multi-Cloud Enterprise Operations

Environment
AWS Oracle Cloud Kubernetes Docker NodeJS WebLogic Nagios Datadog
Challenge

The customer required operational support across AWS and Oracle Cloud while maintaining service levels for multiple development teams and production environments.

What StackExpress Did
  • Provided consistent operational support across AWS and Oracle Cloud environments
  • Managed incident response with SLA tracking and reporting
  • Designed and implemented infrastructure improvements
  • Supported CI/CD pipeline operations
  • Maintained backup and disaster recovery procedures
  • Performed security patching and compliance maintenance

Result: Consistent operational support across two cloud providers with defined SLAs and regular reporting

AI & Analytics

AI & Analytics Platform Expansion

Environment
AWS GraphDB Java Python Ubuntu
Challenge

Rapid platform growth required infrastructure capable of supporting graph databases, machine learning workloads and multiple application environments.

What StackExpress Did
  • Provisioned and configured additional production and development environments
  • Managed capacity planning for graph database and ML workloads
  • Supported platform expansion with infrastructure automation
  • Provided ongoing production operations support

Result: Scaled infrastructure from 2 to 6 environments supporting additional analytics workloads and production capacity

Cloud Migration

AWS to Azure Hybrid Connectivity

Environment
AWS Transit Gateway Azure VPN Gateway BGP Routing Azure SQL Route 53 Cloudflare
Challenge

The customer wanted to move database services to Azure while keeping application infrastructure in AWS. The project required secure private connectivity, high availability and reduced operational overhead.

What StackExpress Did
  • Designed AWS-to-Azure connectivity architecture with redundant VPN tunnels
  • Configured BGP routing for automatic failover
  • Integrated Azure Private Endpoint access from AWS
  • Built monitoring and tunnel health visibility
  • Created failover testing and validation framework

Result: Established secure AWS-to-Azure connectivity with automatic failover, reducing database management overhead

What Customers Say

"StackExpress provides reliable, professional DevOps support. Their team understands our infrastructure and responds quickly to production issues."

Director of Engineering SaaS Company

"We needed operational support across AWS and Oracle Cloud. StackExpress delivered consistent service with clear SLA reporting and professional incident management."

VP of Technology Enterprise Customer

Discuss Your Infrastructure

Talk directly with the engineering team responsible for your environment.

Contact StackExpress